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Understanding DRG Reviews and Their Role in Payment Integrity

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Diagnosis-Related Group (DRG) validation reviews are a critical component of payment integrity in the healthcare system, especially for health plans seeking to ensure claims accuracy, reduce improper payments, and protect financial stability.

As healthcare costs continue to rise and regulatory scrutiny increases, payers must adopt more proactive, technology-driven approaches to improve accuracy and efficiency across the claims lifecycle. DRG validation sits at the intersection of coding precision, clinical documentation integrity, and reimbursement accuracy. When executed effectively, it not only preserves healthcare dollars but also upholds trust between payers, providers, and patients.

What is DRG?

A Diagnosis-Related Group (DRG) is a classification system that groups hospital inpatient stays based on factors such as principal diagnosis, procedures performed, complications or comorbidities, patient demographics, and discharge status. In the U.S., DRGs are primarily used for Medicare and Medicaid reimbursement but are also widely adopted by commercial payers.

DRGs are designed to standardize hospital payments. Rather than reimbursing hospitals based on the actual itemized cost of care, the DRG system establishes a fixed payment per admission, determined by the assigned DRG. This prospective payment model is designed to promote consistency, predictability, and efficiency in hospital reimbursement. While it encourages streamlined care delivery, it also necessitates vigilant oversight to mitigate risks such as coding errors, misclassification, or potential misuse.

Why DRG reviews matter

DRG validation reviews are essential because they help verify that claims accurately reflect the care provided and that the assigned DRG aligns with the patient’s true clinical picture. This process plays a vital role in payment integrity. For fiscal year 2024 alone, incorrect coding is expected to be the reason for nearly $1 billion in overpayments

1. Preventing overpayments

Incorrect DRG assignments, such as the inclusion of an unsupported major complication or comorbidity (MCC), can result in higher reimbursements than appropriate. DRG validation reviews enable payers to identify and correct these discrepancies, whether before or after payment, to recover funds and improve cost controls.

2. Ensuring documentation integrity

Effective DRG reviews assess whether the medical record supports the coded diagnoses and procedures. This reduces the risk of upcoding, which occurs when codes are assigned for conditions that are not clinically supported. Such inaccuracies can result in compliance issues or overpayment errors. Ensuring documentation accurately reflects the patient’s condition is central to both compliance and reimbursement integrity.

3. Combating waste and abuse

While many coding errors are unintentional, repeated misuse or misclassification of high-weighted DRGs may signal broader issues or patterns of abuse. DRG reviews help payers detect these trends early, supporting efforts to reduce waste and abuse. This is particularly important for payers working to meet compliance mandates and reduce exposure to regulatory penalties.

4. Improving provider education and collaboration

DRG validation reviews don’t have to be punitive; they can be educational. Findings from reviews offer valuable insights to providers on documentation best practices, coding trends, and payer expectations. When delivered constructively, these insights foster stronger payer-provider collaboration and shared accountability.

5. Boosting accuracy in risk adjustment models

For payers who participate in value-based care or risk adjustment programs, accurate DRG coding is critical to understanding population health and cost projections. Errors in diagnosis coding can skew data, leading to flawed assumptions in care management or resource allocation. DRG validation reviews help refine data quality, which in turn enhances predictive modeling and risk stratification.

Challenges in traditional DRG validation reviewing

Traditionally, DRG validation reviews have been performed on a post-pay basis. However, there’s growing momentum toward pre-payment—identifying issues before funds go out the door. Pre-pay DRG reviews help to ensure that claims are correct up front, reducing costly and time-consuming recovery efforts on the back end. This shift requires continuous data insights, sophisticated processes, automation and AI-powered tools. It also requires expert input to ensure clinical logic is accurately captured and capable of making real-time determinations. 

While DRG validation reviews are important, executing them effectively can be resource-intensive and complex. Traditional validation review programs face several key challenges:

  • Manual processes: Many reviews require human reviewers to dig through pages and pages of documents to aid in a review. This process is very time-consuming.
  • Subject matter expertise: Finding reviewers who have the expertise to perform DRG validation, both from a clinical and coding perspective, can be challenging.
  • Limited scalability: Validation reviewing a small percentage of claims may leave many errors undetected.
  • Validation review fatigue: Repeated or aggressive validation reviewing can strain payer-provider relationships.
  • Lag time: Post-pay validation reviews can take months, delaying recovery and contributing to payment leakage.

To overcome these challenges, payers are increasingly turning to AI-powered DRG validation reviewing solutions that blend data insights, machine learning, and automation with clinical intelligence and expertise.

How Machinify enhances DRG validation review for payment integrity

Machinify is transforming how payers approach DRG validation reviews by infusing speed, scale, and accuracy into the process. Like any tech-assisted process of the modern age, by using advanced AI and data models, clinical logic, and deep industry expertise, Machinify enables health plan teams to review DRG assignments with unprecedented precision in both pre-pay and post-pay workflows.

Machinify’s DRG validation review capabilities are built on a few key pillars:

  • AI-Supported validation: We’re enabling our review teams to work more efficiently by exposing defined criteria and leveraging data to analyze diagnosis codes, procedures, and other components of a claim. Machinify’s AI models can flag potential DRG misassignments with high confidence, improving accuracy of downstream manual reviews.
  • Consistent outputs: Machinify provides consistent outputs on validations performed by experienced human reviewers, reducing variance at both a payer and provider level.
  • Scalability at speed: Rather than validating a small sample, Machinify can scan millions of claims in near real-time, allowing payers to scale their integrity efforts without scaling their review teams.
  • Seamless integration: Machinify integrates easily into existing payment workflows, with service models ranging from fully outsourced, fully insourced, or a hybrid solution, enabling pre-pay validations that don’t slow down operations.
  • Transparency and traceability: Our transparent system of data-driven and AI capabilities supports traceable AI insights.

Bringing DRG validation reviews into the future

DRG validation reviews are a vital strategy for payers looking to maintain financial integrity, ensure fair provider payments, and build smarter healthcare systems. As the industry moves toward automation and pre-pay intervention, payers need scalable, accurate, and intelligent solutions that can keep up with the complexity of today’s claims.

Machinify brings the future of DRG validation to the present, balancing the clinical and coding expertise of DRG reviewers and empowering them with AI and technology . Machinify is helping health plans drive accuracy, reduce waste, and support value-based care—one validated claim at a time.

To learn more about how Machinify can help your health plan future-proof your DRG validation reviews without sacrificing accuracy, contact us today.

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